Wāyu

Everything the product does, and everything it is going to.

Zero commission on fares. The fare passes whole from rider to driver, and Wāyu earns from access. Rides are booked before they happen, which is the only reason fixed prices and guaranteed availability are possible at all.

NewBuilt since the cofounder build
17
LiveBuilt and working today
114
PlannedReal intent, shape not committed
6

Rider app

Can I plan my getting around?

51

Getting in

As little as possible, as late as possible.

  • Open straight to the mapReal prices before any account exists
  • Sign up at the first bookingThe first moment it buys you anything
  • Apple, Google, email or phoneGoogle needs an OAuth client id
  • Phone and email both collectedOne for your pioneer, one for receipts
  • Notifications explained firstOur screen before the system prompt
  • Reopens on a live rideA dead phone at a kerb finds the car again

What a ride costs

The whole company, explained in numbers, at the moment of paying.

  • Fare to your pioneer, in fullWāyu takes nothing out of it
  • Platform fee on its own lineShown even at zero, as the price you are not paying
  • Ride insurance at costNever waived, never padded, never ours
  • Total, and the trust lineThe price you book is the price you pay
  • Both prices on every classWith a membership and without
  • Cancellation ladder at bookingNot discovered later when it costs money

Planning

People do not book rides. They run routines.

  • A month you watch fill upA dot on every booked day
  • Book 90 days aheadPriced when booked, shown before confirming
  • Now, later today, or pick a dayAsked once you have already chosen a car
  • My routes, the whole ladderA place, then a route, then a commute
  • Your usual, one tapOffered on an empty day
  • Routine noticingAfter three similar rides, offered, never created
  • Commutes that book themselvesSay it once, it fills every week

During a ride

Knowing who is coming, and being able to reach somebody.

  • Pioneer, car and plateBefore they arrive, not as they pull up
  • Their promise-kept recordOr silence, when there is not enough to be honest
  • Spoken pickup codeYou never guess which car to get into
  • Live position on the mapWith a real arrival time
  • Share the tripA link needing no app and no account
  • Get help now911 or our line, with the car and plate attached
  • Change the time, freeYour pioneer gets first refusal at the new one

After a ride

The money story, told once more, where gratitude actually is.

  • Receipt with every line namedFare, fee, insurance, tip, total
  • Rate your pioneerOn the screen where the ride ended
  • Favourite themTheir rides reach that pioneer first, next time
  • Tip, whole, no pressureNothing pre-selected, No tip equally sized

Membership

A booked week, not a discount card.

  • Early accessFree for everyone, no price shown anywhere
  • The early price, lockedHeld on your row, not in a plan we intend to reprice
  • Wāyu PremierA pioneer held by the hour, the night planned wholePlanned
  • Kansas City perksMember benefits at partner spotsPlanned

Safety and support

Reachable by a person, not only by a form.

  • Trusted contactsThey follow a ride with no app
  • Always require the codeA setting, if you want it every time
  • Support threads in appAnswered from the control center
  • Promise-break protocolTold early, with a fix and a credit already applied
  • Message your pioneerOpen while the ride is on, closed a day after it endsNew

Credit and invitations

The only growth a company with no commission can afford.

  • WalletWhat we owe you, and every line behind itNew
  • Credit spends itselfOff the next fare, named on the receipt, nothing to applyNew
  • Your own referral codeMade once, never rotated, readable out loudNew
  • Paid on the ride, not the signupBoth sides credited in the same momentNew
  • Enter a friend's codeRefused after your first ride, so it stays honestNew
  • Promo codesClaimed to the account, applied to the next fare

Your own record

A company that will not hand you your history is telling you something.

  • Export every rideRows a spreadsheet opens, with every part of the priceNew

Pioneer app

Is my day working?

49

The cockpit

What is earned, what is secured, what is still there to take.

  • Demand as a named areaA glow, never a pin. Nobody is standing there
  • Rides today, still to come, accessPast, future and standing, in one line
  • Online toggleThe schedule map stays browsable offline
  • Your day, in orderEverything already promised to somebody

Finding work

The rides exist before they happen. That is the whole advantage.

  • Upcoming work, map firstPins carry money and hour, nothing else
  • List as the second lensCorners, miles, and the fit
  • How each ride fits your dayFits, or tight with the number on it
  • Chains that fit togetherOne block, one total, empty miles drawn
  • One claim, several promisesAll of it or none of it, both ways
  • Asked for by nameA rider's chosen pioneers see it first
  • Scored chain rankingValue per committed hour, with tie breakersPlanned
  • Anchor and return rulesChains that end near where you startedPlanned

A live offer

A card that knocks. Never a screen that takes over.

  • Floats over your dimmed dayJudged against the day, not in a vacuum
  • Held for you, not a countdownSame seconds, opposite feeling
  • Passing costs nothingRecorded silently, never counted against you
  • Full information firstPrice, distance away, trip length, destination

At the pickup

A record, never an accusation.

  • A clock that counts upGPS stamped where you are
  • No-show button does not exist earlyAbsent, not disabled. Enforced in the database
  • Keep waiting, equally availableThere is no hurry from us
  • Code fallback, in orderFlash it on their screen, then a masked call

The ride door

What you can do changes when there is a person in the car.

  • Give it back, before the codeFree further than 6 hours out, and unrecorded
  • End the ride early, after itStops where you are, paid for distance driven
  • Navigation in your own appApple, Google or Waze
  • Ride complete hands you the nextWith the time to be online for it

Your numbers

Everything we have written down about you, shown before it is used.

  • Promises kept, as the heroIn counts until there is volume for a rate
  • Rating and favouritesThe currencies the tiers will run on
  • Work record, recorded never scoredOffers shown, taken, passed. Gap-fills
  • Never against youRider cancellations, in their own section
  • Tap any tile for the rulesWhat counts, what never counts, where it goes
  • The tier ladderNamed and thresholded once there is real dataPlanned

What a claim costs you

One duty. Not a rating, not a rate, not availability.

  • Be online 30 minutes beforeThe only obligation a claim creates
  • Give back free, 6 hours outInside that it is still free, just counted
  • Miss it and it is releasedHonestly, to somebody else. Nothing is charged
  • A rider cancelling pays youWhole, plus an offer to fill the gap

Money

The fare is yours. Access is the only charge there is.

  • Access covered this seasonNobody billed, on either side
  • The day counted in ridesEvery individual price stays real everywhere
  • Earnings and ledgerEvery fare, every tip, every adjustment
  • WalletOne balance, one definition, shared with the rider sideNew
  • Cash out whenever you wantNo schedule, and no fee for being handed your own moneyNew
  • One request in flight at a timeA unique index, not a hopeful checkNew

Saying where you are going

Work that suits your day, with nothing taken away for asking.

  • Destination filterThe board only shows rides that end near where you saidNew
  • No daily limit on itA ride you filter past is still there for the next pioneerNew
  • It never counts against youNot an acceptance rate, because there is no acceptance rateNew

Reaching your rider

A message can wait for a red light. A call cannot.

  • Masked calls both waysNeither number is ever shown
  • Message your riderFour canned lines, so most of it is one thumbNew
  • A real safety screenWhat to do now, who to tell, and what we already doNew

Bringing another pioneer

A pioneer is harder to find than a rider, and worth more.

  • Referral code, paid on their first rideTwice what a rider introduction is worthNew
  • Export every ride you droveFor a tax return, without asking us for itNew

Business console

What does our travel actually cost?

8

People and policy

Who may ride, when, and how far.

  • Invite by email or phoneClaimed on the employee's first sign in
  • Per-person monthly capIn dollars, not in rides
  • Days, hours, classes, zonesThe policy that decides what the company pays for
  • Offboard somebodyTheir own rides stay theirs

Spend

One number the finance team can reconcile.

  • Ride spend and seat feesA seat bills only when somebody travels
  • Monthly invoicePer person, per ride, per month
  • Recent activityWho went where, and what it cost
  • Export and accounting syncCSV, then the obvious integrationsPlanned

Control center

Is the company working?

15

Pulse

Advance demand is the engine. It is the first number on the page.

  • Median hours booked aheadThe single figure the whole model rests on
  • Percent booked aheadPlanned against hailed
  • Promises keptAcross every pioneer, over any window
  • What memberships savedThe counter that argues for itself
  • Priced before signupThe most interesting people in the funnel
  • Every line of the diaryFilterable by event

The season

Ending it is a graduation, not a switch.

  • The early access rosterWho is owed a locked price, on both sides
  • End the season, onceGraduates everybody first, then flips the flags
  • Every number in the productFees, windows, radius, prices, all editable
  • No app update neededEvery price and gate is computed server side

Running it

The things a human has to be able to do at eleven at night.

  • Companies and their first adminOne flow, not two
  • Promotions on demandPercentage or amount, never both
  • Support queueReply, close, and the rider is notified
  • Staff and accessWho can see what

Public tracking

Where are they?

3

Following a ride

For somebody who has no app and no account.

  • A token link, nothing elseNo login, no install
  • Live position and statusThe car, the plate, the arrival
  • Expires with the rideIt stops being anything afterwards

Underneath

The rules nothing is allowed to break.

22

Money, kept honest

Invariants, enforced by the database rather than by care.

  • The booked price never movesA trigger refuses it, even for us
  • A pioneer never sees the priceOne function is the only way to a number
  • The ledger is append onlyEnforced, not agreed
  • A ride settles exactly onceA unique index, not a retry guard
  • The company takes nothing from a cancellationEvery cent reaches the pioneer

Who can see what

Row level security on every table with a person in it.

  • Published prices are publicReadable signed out. It is a promise, not a secret
  • Nothing with a person in it isVerified: zero rows leak to a signed-out session
  • The diary is write onlyNeither app can read a line back, including its own
  • A pioneer audits their own recordThe one window, and it shows only them

Dispatch and the clock

Seven jobs, running without anybody watching.

  • Dispatch, near then wideningWith a hard cap on how far it looks
  • Favourites get a head startAnd are notified, so they need not be online
  • Rides at risk, flagged earlyTwo hours out, never after the pickup
  • The online duty, enforcedReleased honestly rather than silently held
  • Four messages, and only fourEach one a kept promise or a real offer
  • Commutes expanded nightlyIdempotent, so a missed night catches up

Shipping it

The parts that decide whether any of the above reaches a phone.

  • Rebuilds from eight filesVerified against an empty database
  • One shared package for logicThe apps cannot disagree about a fare
  • Ad-hoc builds to real phonesNo store review in the loop